Privacy Policy

Last updated: April 2026

Nepstar (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nepstarworld.com or engage with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name, and job title when submitted via contact or enquiry forms.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Communication Data: Any messages, enquiries, or correspondence you send to us through our website or email.
  • Cookie Data: Information collected through cookies and similar tracking technologies. Please refer to our Cookie Policy section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide requested services or quotations.
  • To improve and optimise our website performance and user experience.
  • To send relevant business communications, updates, or marketing materials where you have consented to receive them.
  • To comply with legal obligations and protect our legal rights.
  • To analyse website traffic and usage patterns for internal reporting purposes.

3. How We Share Your Information

Nepstar does not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service Providers: Trusted third-party providers who assist in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal Requirements: Where required by law, regulation, or legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand visitor behaviour and improve our website (e.g. Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it.

6. Data Security

Nepstar implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a global company operating across 125+ countries, your information may be transferred to and processed in countries outside your country of residence. We ensure that all international data transfers are carried out in compliance with applicable data protection laws and with appropriate safeguards in place.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your personal data.
  • The right to withdraw consent for marketing communications at any time.
  • The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

Nepstar reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Nepstar (SG) Pte Ltd
Singapore
Email: info@nepstar.com
Website: www.nepstar.com